oakwood insurance agencyPrivacy Policy

At Oakwood Insurance Agency, we recognize that privacy is important to everyone.  We are committed to respecting the individual rights of our customers.  We are providing this privacy notice to inform you of our privacy and security practices regarding our relationship with you. This policy applies to all of the services we offer, as well as those offered by our subsidiaries or affiliated companies, if any.

Should you have any questions about this policy, please contact us at 763-754-1824.

 Information we collect and how we use it:

In order to provide our full range of services, we will ask you for personal information, this refers to data that can be linked to you either directly or indirectly.  It encompasses details that can describe, relate to or be reasonably associated with an individual.

Non personal information, are details that even when accumulated, won’t disclose an individual’s identity. 

The scope and nature of the information we collect largely depends on the products and services you choose from the Oakwood Insurance Agency.

We employ various methods of collecting data such as direct interactions when you purchase a policy, create an account, join our mailing list, or use features on our mobile app.

Digital engagements:  When you interact with our online platforms, we might gather data such as your IP address, browsing patterns and other online behaviors.

Third-party sources:  We may also obtain information from agencies like credit bureaus, state departments, marketing firms, and even individuals you know, like spouse or parents.

 Customer Communications

When you send email or other communication to us, we may retain  those communications in order to process your inquiries, respond to your requests, and improve our services.

 Consent To Be Contacted By Oakwood Insurance Agency

In this communication Consent the words “we”, “us”, “our” refer to Oakwood Insurance Agency and any of its affiliates, agents, service providers, or assignees.  The words “you” and “your” means you, the individual submitting a request for information form on our website, or through voicemail, email, and or text.

You acknowledge and agree that we may share certain non-public personal information about you in accordance with our Privacy Policy, to provide marketing information concerning other products or services offered by us or third parties, or as provided by law.

You agree that by submitting a form on our website we may:  (a) call you, leave you a voice or prerecorded voice message, or send you a text, e-mail, fax or other electronic message (each a “communication”) for any purpose related to your Request, including, but not limited to, application information, required documentation, insurance information, promotions and other marketing material; (b) call or text you at any telephone number you provide on or as part of your Request, including cellular telephone numbers, and may send and e-mail to any e-mail address you provide on your Request; (c) include your personal information in a Communication; and (d) always communicate with you in an manner permissible by law that does not require your prior consent.  We may call or email you even if you do not submit or save the online application.  You understand that you are not required to provide this consent a s a condition of submitting the Request, and you may withdraw your consent at any time by emailing us at reception@oakwoodinsurance.com, calling 763-754-1824, or replying STOP at any time to any text messages received from us.

 Other Sites

This Privacy Policy applies to how we handle your information on our website.  We do not exercise control over the websites that are displayed in other browser windows opened by links from within our various services.  These other sites may place their own cookies or other files on your computer, collect data, or solicit personal information from you.

Oakwood Insurance Agency only processes personal information for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services.  In addition to the above such purposes include:

  • Providing our insurance services to users
  • Auditing, research, and analysis in order to maintain, protect, and improve our services
  • Ensuring the technical functioning of our network
  • Developing new services

 

Choices for Personal Information

When you sign up for a particular service that requires registration, we ask you to provide personal information.  If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and /or in the specific service notices, you may “opt-out”-or say no to -having your information shared by calling 763-754-1824 or contacting us through email at receptionist@oakwoodinsurance.com.  We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.

If you do choose to decline to submit personal information to any of our services, there may be some instances in which we may not be able to provide those services for you.

 Information Sharing

Oakwood Insurance Agency only shares personal information with other companies or individuals outside of Oakwood Insurance Agency in the following limited circumstances:

  • We have your consent. We require opt-in consent for sharing of any sensitive personal information.
  • We have a Good Faith Belief that access, use preservation, or disclosure of such information is reasonably necessary to (a) satisfy applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property, or safety of Oakwood Insurance Agency, its users, or the public as required or permitted by law.

 If Oakwood Insurance Agency becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  These include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access where we store personal data.

We restrict access to personal information to our employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services.  These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Data Integrity

We process personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice.  We review our data collection, storage, and processing practices to ensure that we only collect, store, and process the personal information needed to provide or improve our services.  We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

 Changes to Our Privacy Policy

If we make changes to our Privacy Policy, we will post them to this section of our website.  If you have any questions about this Policy, please feel free to contact us at 763-754-1824 or email to reception@oakwoodinsurance.com

 Terms of Use

We’ve established the foregoing “terms of use” to explain the conditions of your use of our website, including how you may and may not use the information provided on our website, and our intent in providing such information to you.  Essentially, these terms are intended to help maximize the information provided on our website for your benefit.  By accessing any areas of www.oakwoodinsurance.com you agree to be bound by the terms set forth below.  If you disagree with these terms, please do not use our website.

 No Unlawful or Prohibited Use

By Using our website, you warrant to Oakwood Insurance Agency that you will not use our website or any of its contents for any unlawful use, or any use that is otherwise prohibited pursuant to these terms.  Any violation of the provisions will result in a prompt revocation of our permission granted to you to use this website.

 Links to Third-Party Sites

Oakwood Insurance Agency may, solely for your convenience and additional information, include hyperlinks to sites operated and controlled by other parties unrelated to us or any of our affiliates.  We do not endorse such sites, nor do we guarantee that the information contained within them is accurate and/or complete.  If you elect to link to any third-party sites, you do so at your own risk.  Please also note that the terms of the Privacy Policy provided on our website apply only to our website.  We do not control whatsoever the handling of your information by third parties once you leave our website and are not responsible for the handling and use of any personal information you provide to third-party sites.  Accordingly, we strongly encourage you to carefully review the privacy policy of any third-party site visited before releasing personal information.

 Changes to These Terms of Use

Oakwood Insurance Agency reserves the right to change these terms at any time, without giving notice to you.  All changes are effective immediately upon being posted on our  website, and you are deemed to have accepted such changes by virtue of your use of our website.  Therefore, we advise you to review these terms on each occasion you access our website.